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A: We require a 24-hour notice for any cancellations or rescheduling of appointments. Failure to do so may result in a cancellation fee.
A: No, all sales are final. We do not offer refunds on consultations, services, products, packages, or memberships.
A: If you do not cancel at least 24 hours in advance, your session will be forfeited, and you may be charged for the service.
A: No, chargebacks are not permitted. When booking, you agree to our no refund, no chargeback policy. If you have any concerns, please contact us directly to resolve them.
A: No, prepaid services, gift cards, account balances, and memberships are non-refundable but can be used toward future services or products. Financing agreements (such as Cherry) must be paid in full, even if you stop treatments early.
A: Late arrivals may result in a shortened session or a forfeited appointment, depending on availability. Please arrive on time to receive your full service.
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